Why do special order splints have a multi-step ordering process?

Special order splints often have a multi-step ordering process to ensure that special order splints fit and function properly and keeps splint costs lower. We first send special order splints unfinished for fitting and function purposes and for size verification. The thermoplastic splints or plaster molds can be useful in understanding shape, but cannot always be duplicated in silver. Then, with feedback from the therapist and the patient, we can make size changes and adjustments without having to remake the whole splint.  Please inform the patient up front about the process so the turnaround time does not come as a surprise.