What if the splint does not fit?

All regular splints may be exchanged free of charge if they are in “like new” condition. We encourage patients to try out splints to make sure they fit properly. The silver from which the splints are manufactured is malleable and the angle between the rings may be manually changed to adjust the fit of the splint (see our Adjustment Flyer download for instructions). These changes are expected and will not prevent the splints from being exchanged free of charge. Never use tools when adjusting the splints as tools will scratch the splints. Splints with heavy scratches or tool marks may not be exchanged. Special order splints may not be exchanged free of charge; therapists should contact us by phone with questions. Return instructions are supplied with all orders. See How do I return a splint for more information.